Refund and Returns Policy
Effective Date: October 10, 2024
We want you to love your purchase from ChicGoldenn. If for any reason you are not satisfied, we offer a straightforward return and refund process.
Eligibility for Returns:
- Items must be returned within 30 days of delivery.
- Products must be in their original, unused condition with all tags and packaging intact.
- Sale or clearance items are not eligible for return unless defective.
How to Return:
- Contact our customer service team at [email address] to initiate a return.
- You will receive instructions and a return shipping label (if applicable).
- Ship the product back using the provided label or via a method of your choice.
Refund Process: Once we receive your returned item and confirm its condition, we will process a refund to your original payment method within 7-10 business days. Shipping fees are non-refundable.
