Privacy Policy
Effective Date: February 10, 2025

At ChicGoldenn, we prioritize your privacy and are dedicated to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, make a purchase, or interact with our services. By using our website, you agree to the terms outlined in this policy.

Information We Collect

We collect various types of information to enhance your shopping experience and ensure seamless transactions. This includes:

1. Personal Information

When you register on our site, make a purchase, or subscribe to our services, we may collect the following personal details:

  • Name

  • Email address

  • Shipping and billing addresses

  • Phone number

  • Payment details (credit/debit card information, billing details, or other payment-related data)

  • Account login credentials

2. Non-Personal Information

To optimize our website’s performance and user experience, we may also collect non-personal data through cookies and analytics tools, including:

  • Browsing behavior (pages visited, time spent on site, click-through data)

  • IP address

  • Device type and operating system

  • Referring website or search engine used to find our site

  • General geographic location

How We Use Your Information

We utilize the information collected for the following purposes:

  • Order Processing & Fulfillment: To complete your purchase, process payments, ship your orders, and send transaction-related notifications.

  • Customer Support & Communication: To respond to inquiries, provide assistance, and keep you updated on your orders and any requested support.

  • Marketing & Promotions: To send promotional emails, newsletters, and special offers. You can opt out at any time.

  • Website Improvement & Personalization: To analyze browsing behavior and optimize website content, product recommendations, and overall user experience.

  • Legal Compliance & Security: To prevent fraudulent activities, protect against unauthorized access, and comply with applicable laws and regulations.

Data Protection & Security

We take your security seriously and implement measures to protect your personal information from unauthorized access, disclosure, or alteration. Our security practices include:

  • Secure Socket Layer (SSL) encryption to protect your payment details and personal information during transactions.

  • Restricted access to personal data, ensuring only authorized personnel handle sensitive information.

  • Regular security audits and updates to keep our systems protected against vulnerabilities and cyber threats.

  • Third-party confidentiality agreements to ensure that any service providers we work with uphold strict data protection standards.

Sharing of Information

We do not sell, trade, or rent your personal data. However, we may share necessary information with:

  • Payment processors to securely handle transactions.

  • Shipping providers to ensure your orders are delivered efficiently.

  • Marketing and analytics partners for data-driven insights and website improvements.

  • Legal authorities if required to comply with legal obligations, fraud prevention, or law enforcement requests.

Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us recognize returning visitors, remember preferences, and improve website functionality. You can modify your cookie preferences through your browser settings at any time.

Your Rights & Choices

You have control over your personal information. Your rights include:

  • Access & Correction: You can request to review or update your personal details.

  • Deletion: You may request the removal of your personal data unless required for legal or transactional purposes.

  • Opt-out of Marketing Communications: You can unsubscribe from promotional emails by clicking the “unsubscribe” link or contacting us directly.

  • Data Portability: If applicable, you can request to receive a copy of your data in a structured format.

How to Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: info@chicgoldenn.com
Phone: (520) 824-3341
Mailing Address: 4599 Thorn Street, Garden Grove, California, United States