Sales Policy

Effective Date: February 10, 2025

At ChicGoldenn, we are committed to providing high-quality products and exceptional service. By placing an order on our website, you agree to the terms outlined in this Sales Policy. Please read the following carefully before making a purchase.

1. Product Availability

  • All products listed on our website are subject to availability.
  • If an item becomes out of stock after you have placed an order, we will notify you as soon as possible and provide the following options:
    • A full refund for the unavailable item.
    • An exchange for a similar product of equal value.
    • The option to wait for the item to be restocked (if applicable).
  • ChicGoldenn reserves the right to limit the quantity of items available for purchase by any individual, household, or order.

2. Pricing & Promotions

  • Prices displayed on our website are in [Currency] and are subject to change without prior notice.
  • We reserve the right to correct any pricing errors that may occur due to system issues or human errors. If a pricing error is discovered after an order has been placed, we will inform you and provide options for order adjustment or cancellation.
  • Any discounts, promotions, or special offers are valid for a limited time and cannot be applied to past purchases.

3. Payment Policy

  • We accept the following payment methods: [List of payment methods, e.g., Credit Cards, PayPal, etc.].
  • All payments must be completed in full before your order is processed and shipped.
  • By submitting payment, you authorize ChicGoldenn to charge the total amount for your selected products, including any applicable taxes and shipping fees.
  • In case of a failed or declined payment, your order will not be processed until payment is successfully completed.

4. Order Confirmation & Processing

  • After placing an order, you will receive an order confirmation email with the details of your purchase. If you do not receive this email within a reasonable time, please check your spam folder or contact our support team.
  • Orders are typically processed within [processing time, e.g., 1-3 business days], excluding weekends and holidays.

5. Cancellations & Order Modifications

  • Orders can only be modified or canceled within 24 hours of placement. After this period, the order may have already been processed and shipped, making cancellations or modifications unavailable.
  • If you need to cancel or modify an order, please contact our customer service team as soon as possible at [your email address].

6. Shipping & Delivery

  • Shipping times and costs depend on the selected shipping method and delivery location. Full details are provided on our [Shipping Policy page].
  • ChicGoldenn is not responsible for delays caused by third-party couriers, customs processing, or unforeseen circumstances.

7. Returns & Refunds

  • If you are not completely satisfied with your purchase, please refer to our [Refund & Returns Policy] for detailed information on how to return an item and request a refund.